Cognotix
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Survey Resource Group Help

  1. What is a survey resource group?
  2. How do I manage survey resource groups?
  3. What if I need more survey resource groups than the listed plans allow?
  1. What is a survey resource group?

    A survey resource is a class of survey resources. For example if you have an organization that has a call center division and a sales division, you would want to create a resource group for each. Teams or other groupings within the divions shouldn't be stored as resource groups, but rather you should store them as fields directly on the individual survey resources.

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  2. How do I manage survey resource groups?

    Click the "manage survey resouce groups" link on your dashboard to go to the survey resource group management page.

    Once you are on the main survey resource groups page, you can create a new survey resource group by clicking the "create" button. You can delete or edit existing resource groups by clicking their "delete" or "edit" buttons.

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    The "create" button looks like this: Create

    The "edit" button looks like this: Edit

    The "delete" button looks like this: Delete

  3. What if I need more survey resource groups than the listed plans allow?

    We'll be happy to work with you to come up with a custom plan to meet your needs. Please contact us for more information on custom plans.

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