Cognotix
Customer Feedback Made Easy
What do your customers want to tell you?
survey management

Create and publish surveys

Collect responses over the web or phone

Analyze and incorporate customer feedback

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checkmark Listen to your customers - anytime, anywhere
Cognotix allows businesses of all sizes to receive feedback from their customers online or on the phone, 24 hours a day. Take our demo survey to see how it works. The same survey can be accessed on the phone by calling (888) 418-5750 and entering 92171418 as the survey key.
checkmark Deploy multiple surveys for comprehensive metrics
Each survey is automatically assigned a unique survey key that customers use to access your survey via a branded web page or a toll-free telephone number. You can use one to sample customer opinions and another one to rate your service reps.
checkmark Transparent pricing
Unlike some other providers, we believe in clear, easy-to-understand pricing, so there's no mystery about how much we cost. Click here to see our plans.
checkmark Real-time response notifications
You can configure Cognotix to send e-mail and/or SMS alerts whenever a survey question is answered with a specific choice. This way you can react to important feedback more quickly. Click here to learn more about response notifications
checkmark Simple administration
Powerful technology solutions shouldn't require a Ph.D. to use them. Our tools are intuitive and easy to use. Read our quick start guide to see just how easy it is to get started.
checkmark Partition feedback any way you want
The Professional, Premium and Enterprise plans let you tie survey responses to individual employees, departments or other custom categories using a feature we call survey resource groups. You can then segment the data however you like.
checkmark Portable data
Your data belongs to you, so if you ever decide to leave and take it with you, we won't make it difficult. When you use our products, we promise you'll always be able to download your data in a standardized format.
checkmark Integrate with your systems using our API
A REST API allows Professional, Premium and Enterprise subscribers to receive real-time JSON posts whenever a response is submitted and to retrieve survey data and metadata programmatically. Learn more on our API overview page.
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